Terms of Service & Data Notice
Last updated: August 2026
1. Agreement to Terms
By contracting the messaging and telephony services provided by AnteikuAI Ltd ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our systems.
2. The Service
AnteikuAI Ltd provisions, hosts and manages AI conversational SMS assistants and missed-call text-back routing for trade contractors. The assistant replies by text message to people who have called the client's business number and not been answered. It does not place calls, does not answer calls by voice, and does not initiate contact with anyone who has not first called the client.
3. Billing and Term
Setup is a one-off fee of £500, charged at sign-up together with the first monthly payment of £400, making £900 payable at sign-up. Ongoing service is billed at £400 per month on a rolling monthly agreement, continuing monthly from the date of that first payment. There is no fixed term and no lock-in. Either party may terminate by giving written notice at least 7 days before the next scheduled billing date. Payment is taken by card via Stripe.
4. UK Data Processing Agreement
To operate the service, the client authorises AnteikuAI Ltd and its infrastructure sub-processors — specifically GoHighLevel Inc. and Twilio Inc. — to act as Data Processors in respect of inbound consumer telephone numbers and SMS message content and metadata. The client remains the sole Data Controller of their customer records. AnteikuAI Ltd processes this data solely to deliver the service, will never sell client or consumer data, and operates in accordance with the UK Data Protection Act 2018 and UK GDPR.
The client is responsible for ensuring their own customer communications comply with applicable law. AnteikuAI Ltd honours opt-out (STOP) requests automatically at network level.
5. Client Responsibilities
The client is responsible for providing accurate business information at onboarding, for configuring call forwarding on their own handset and network as instructed, and for reviewing conversations during the initial period. Information supplied by the client — including service areas, job durations and pricing guidance — is used by the assistant when replying to customers, and the client is responsible for its accuracy.
6. Service Limitations
The assistant is an automated system and will not be correct in every conversation. The client may take over any conversation at any time, which stops the assistant immediately. The assistant does not quote prices and does not commit to arrival times on the client's behalf.
The client acknowledges that SMS delivery is subject to third-party UK Mobile Network Operator filtering and routing. AnteikuAI Ltd holds no liability for messages delayed or dropped due to carrier network conditions, outages, or client handset or network misconfiguration.
7. Limitation of Liability
Our systems act as administrative messaging assistants. AnteikuAI Ltd shall not be liable for unclosed estimates, lost tenders, missed work, or business revenue fluctuations. Our total liability in any twelve-month period shall not exceed the fees paid by the client in that period.
8. Governing Law
These terms are governed by the laws of England and Wales, and any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.